Welcome To Positive Feedback Software LLC

"Finally there is an affordable touch screen driven POS system for restaurants... FreePOS!"

 

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Summary

 

Tech support is free of charge via email or at FreePOS School

Registered users of FreePOS are eligible for telephone support.
New questions and answers are posted on our support forum everyday.

 

Technical Support - General Information
For our customer's convenience, we accept Visa, Mastercard and Discover over the telephone.    We accept all major credit cards online.

We also accept payments via PayPal.

Technical Support Hours & Fees
To get help with FreePOS, you do not need to have a contract.  In fact, you don't need to spend any money with us at all.

Contact Us Free:

  • Online
  • By email
  • Come to our next FreePOS School (you must register first)

If your site needs basic Monday through Friday 9A-5P EST telephone support, please put a credit card on file with us:   Click here to sign up.

 

Technical Support Options

  • Call (540) 243-0300 During Regular Business Hours
    • By Appt On Weekends or After 5:00PM, $1.50/minute
    • Regular Business Hours M-F 9:00A-5:00P:  $1.00/minute
  • Email Support
    • FREE: Send your question(s) to support@myfreepos.net
  • 7 Days Per Week Telephone Support (9:00A - 9:00P)

 

Programming, R&D Services:

  • Software Developer Support & Implementation
    • Per day rates start at $1,000
    • Block time as low as $125/hour