Welcome To Positive Feedback Software LLC

"Finally there is an affordable touch screen driven POS system for restaurants... FreePOS!"

 

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Summary

 

Tech support is free of charge via email or at FreePOS School

Registered users pay 50% less for telephone support than unregistered users.   They also get priority access to a technician.
Contracts are available.
New questions and answers are posted on our support forum everyday.

 

Technical Support - General Information
For our customer's convenience, we accept all major credit cards over the telephone.

We also accept payments via PayPal.

Technical Support Hours & Fees
To get help with FreePOS, you do not need to have a contract.  In fact, you don't need to spend any money with us at all.

Contact Us Free:

  • Online
  • By email
  • Come to our FreePOS School

 

Telephone Support:

  • Per minute
    • Holiday/Weekend Rate:  $90/hour
    • Registered Users M-F:  $60/hour
    • Unregistered Users:  $120/hour
  • Per incident
    • Resolve a single issue or problem:  $45.00 prepaid
  • Contract
    • Pricing starts at $295

 

Programming, R&D Services:

  • Software Developer Support & Implementation
    • Per day rates start at $1,000
    • Block time as low as $125/hour
    • Pager access for 15 minute emergency response